Ratings & Reviews

Overall Rating

(75 reviews)
98.7% of customers recommend this property

Rating Per Category


Your Review

Submit a Review

Resident Reviews

submitted by Paul K. - |Recommended: YesThe customer service is very nice. — I like living here because the community has very high standards and they strive to keep it that way.
submitted by McCauley W. - |Recommended: YesLove Acero — I love Gina and the leasing office staff, she is so helpful and has made my experience a pleasant one.
submitted by Vicky G. - |Recommended: YesLove it — A wonderful community. Great neighbors
submitted by Caitlyn - |Recommended: YesI love Acero. The property is gorgeous, the staff is helpful and it is just altogether well kept. I feel really lucky for having found this place to live after moving from California.
submitted by Thomas S. - |Recommended: YesWell maintained and well built. Great place to live. — Its a well run, well maintained apartment complex with excellently maintained grounds and a well run clubhouse and pool. Gina and Michaela are the best.
response from property -You hit the nail on the head right there - our team - which are the heart and soul of our community and are truly amazing! For the most part, apartment complexes typically offer the same "things", but one thing that we can hardly be outdone on is our amazing staff members!
submitted by Tyler D. - |Recommended: YesDecent — quite
submitted by Shelleen W. - |Recommended: YesThis is by far the best first home to my family — It’s amazing, staff is super friendly, we love the fact that’s it’s 100 dog friendly. My family loves it
response from property -Doggie resient event coming this month!! Keep your eyes out!
submitted by Caitlyn B. - |Recommended: YesAmazing — I love the atmosphere and the neighborhood. It is safe and accommodating, they are understanding and I love the property I live in so much.
response from property -We love you too! Glad to hear we are giving you a great experience here!
submitted by Abigail N. - |Recommended: YesQuiet, new, clean, and community-oriented — Acero West Salem is lovely I moved here sight unseen, so I took a chance renting here. I was more than impressed with the community There are many perks included here, such as the trash recycling concierge picked up right outside your door 5 nights a week. A covered parking space comes with every apartment, pool and fitness center, a package concierge for deliveries, and helpful maintenance crew that will help with ordinary resident tasks such as bringing in a large item when moving. There are frequent community activities socially distanced that are arranged and advertised to residents. The only stars I took off were for noise, occasionally the closing front doors from neighboring apartments can be felt heard and it's sort of jarring sometimes. There is some neighbor noise, but really none that has bothered everyday life. The other star I took off was for AC. The only AC unit is located in the living room, so it does not really reach the bedrooms. A fan helps immensely with this, and there haven't been many days when I need the AC anyways. Overall, this property has been such a great find after a cross country move, I highly recommend Acero
submitted by Luis V. - |Recommended: YesAMAZING Staff service — Overall A , 10 10 Great staff, resident service, clean, dog friendly
response from property -We love to be over-achievers here! Thank you for putting your trust in us and giving us the chance to be your housing provider! We appreciate you!
submitted by Randall A. - |Recommended: YesOverall, outstanding — The property is clean and well maintained. It is really nice to live here.
submitted by Genevieve R. - |Recommended: YesSafe in a great location — Safe complex with good amenities. Great value.
submitted by Paula B. - |Recommended: YesGreat property — I really enjoy living at this apartment complex.
response from property -We are thrilled to have you staying with us!
submitted by Jessica D. - |Recommended: YesIt's great. — That's it's really nice and really quite and it safe and that's super important to feel safe in your community.
submitted by McKayla P. - |Recommended: YesI love this property, it is so nice beautiful — I feel like I am living at an exclusive resort, with luxurious amenities and wonderful staff
response from property -We wanted to challenge the Salem housing market to "step it up a little"! Glad you're loving it here with us!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Acero West Salem", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Acero West Salem", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose